Major VoIP Operator in North America Purchases RADCOM's Service Assurance Solution |
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By: Radcom Ltd Posted: 2010-08-11 05:21:58 |
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RADCOM Ltd. (NASDAQ: RDCM), a leading network Service Assurance provider, today announced that a major VoIP operator in North America purchased RADCOM's NGN (Next Generation Networks) Service Assurance solution.
This VoIP operator supplies high-quality voice and messaging services over broadband networks. With a few million subscribers, providing Quality of Service, real time customer experience and troubleshooting subscriber experience are of essential importance to such an operator, in order to satisfy and retain its customers. In order to monitor customer experience on its network, the VoIP operator purchased RADCOM's Service Assurance System with VoIP probes as well as the QTrace online call trace tool. The QTrace online call trace tool will enable the VoIP operator to see the total correlated call, end-to-end over multiple sites, multiple protocols and multi-legs. RADCOM was the only company who could supply the VoIP operator with a solution that would enable it to assure Quality of Service for NGN networks on all legs of the call and for all protocols on all networks. RADCOM's solutions will enable the VoIP operator to monitor and improve the voice quality of millions of minutes of VoIP calls. "We are happy that one of North America's major VoIP providers determined that RADCOM was the best company to assure quality for its customers," said Gal Haselkorn, President of RADCOM Inc., "VoIP is rapidly expanding in the North American market and we believe that RADCOM has a unique solution for assuring Quality of Service and monitoring real customer experience in this market." About RADCOM RADCOM provides innovative service assurance solutions for communications service providers and equipment vendors. RADCOM specializes in solutions for next-generation networks, both wireless and wireline. RADCOM's comprehensive, carrier strength solutions are used to prevent service provider revenue leakage and enable management of customer care. RADCOM's products facilitate fault management, network service performance analysis, troubleshooting and pre-mediation with an OSS/BSS. RADCOM's shares are listed on the NASDAQ Capital Market under the symbol RDCM. For more information, please visit http://www.RADCOM.com. Risks Regarding Forward-Looking Statements Certain statements made herein that use the words "estimate," "project," "intend," "expect," "believe" and similar expressions are intended to identify forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve known and unknown risks and uncertainties that could cause the actual results, performance or achievements of the Company to be materially different from those that may be expressed or implied by such statements, including, among others, changes in general economic and business conditions and specifically, decline in the demand for the Company's products, inability to timely develop and introduce new technologies, products and applications, and loss of market share and pressure on prices resulting from competition. For additional information regarding these and other risks and uncertainties associated with the Company's business, reference is made to the Company's reports filed from time to time with the United States Securities and Exchange Commission. The Company does not undertake to revise or update any forward-looking statements for any reason. Contact: Eyal Harari VP Products and Marketing +972-3-766-8248 eyalh(at)radcom.com |
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