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Category:
Press » Shopping
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Festive Lights Introduce New Customer-satisfaction Measures
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Popularity: 
Views: 2008
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2011-03-18 22:34:52
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Charnock Richard
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Lancashire, United Kingdom, March 11 2011 - Festive Lights, an international supplier of Christmas lights, LED lights, solar lights and outdoor lighting solutions, have introduced a host of new policies centred on continuing to improve their services to customers.
Festive Lights have initiated measures to take customer service and satisfaction to a new level, including offering very specific delivery dates and times to minimise customer waiting times, easy alterations to delivery times, renovations of their current returns policy in order to make it hassle-free, and the introduction of comprehensive bundle offers.
As part of their new delivery policy, Festive Lights are now providing free next day delivery on all lighting orders over £100, as well as email notifications with an estimated delivery date and one hour delivery window. Should this date be unsuitable for the customer, the email can be used to respond to Festive Lights and change the time to a more convenient one.
"At Festive Lights, our main focus has always been ensuring complete 100% satisfaction for our customers," commented a spokesperson for Festive Lights. "To do this, we regularly demonstrate our willingness to go the extra mile that others companies don't, and make a point of reviewing our policies frequently to ensure that we are offering as much simplicity and convenience as possible. We do not rest on our laurels and depend on our great range of products to sell themselves - rather, we work to make our level of customer service unparalleled in the industry along with providing our customers with the best lighting for their needs."
About Festive Lights:
Since 1999, Festive Lights have been providing exclusive Christmas lighting which cannot be purchased from any other UK retailer, and continues to source innovative and decorative lighting solutions for their customers. In 2002 the company expanded to become a general lighting provider to wholesalers, garden centres and hardware stores, operating from both their comprehensive online store and their permanent showroom in Charnock Richard, Chorley; employing experts with extensive knowledge who can provide impartial advice on which lighting solutions are most ideal for their customers.
Contact Info:
Charnock Richard
Festive Lights Ltd.
Disklok House
Preston Road
Chorley
Lancashire
PR7 5HH
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| Specialized in: |
Christmas Lights
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Fairy Lights
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Led Lights
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Outdoor Lights
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| URL: |
http://www.festive-lights.com/
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