Home Add to Favorite Contact Submit  
           19 September, 2021

Category:  Press » Automotive


Austin Jiffy Lube Stores 'Calling All Cars' to Help Raise $10,000 for Humane Society, Celebrate Grand Re-Openings

         Views: 1329
2010-09-13 06:01:24     
Heartland Automotive Services/Jiffy Lube

One local oil change business is going to the dogs – and cats. Sixteen years after Jiffy Lube first came to the area, it recently invested $1.6 million in a new look and efforts to enhance customer service. To celebrate, Jiffy Lube franchisee Heartland Automotive Services Inc. is having a grand re-opening of its 31 Austin stores and partnering with the local Humane Society.

Through Sept. 24, Jiffy Lube will make a donation to the Austin Humane Society for every Jiffy Lube Signature Service® Oil Change performed at Jiffy Lube service centers in the area. Customers also are encouraged to make a $2 donation at stores to help achieve the goal of raising $10,000. In addition, customers can enter the Shell Gas Card Sweepstakes to win $500, $300 or $200 in free gas.

Rep. Lloyd Doggett and Mayor Lee Leffingwell's Communications Director Matt Curtis joined Jiffy Lube Heartland executives and Austin Humane Society Community Outreach Coordinator Misty Valenta on Saturday to kick off the two-week charitable drive at the 2300 IH-35 B South Austin location to highlight the changes Jiffy Lube has made for customers.

"Partnership with the community is a critical component of corporate citizenry," Austin Mayor Lee Leffingwell said. "Jiffy Lube is taking the important steps of investing in its customers, employees and our Austin neighborhoods."

Jiffy Lube, which pioneered the first drive-through service, window cling reminder stickers and drive-in underground service bays, has 303 employees that service more than 390,000 cars a year in the Austin area. Nearly two years ago, the oil change operator decided it needed to better differentiate Jiffy Lube among quick lube operators and focus even more on service. The result was re-imaging and Operational Excellence programs that include a new look to the exterior and interior of stores and a greater focus on customer service.

"We embarked on a significant cultural shift to drive a great guest experience," said Brett Ponton, CEO of Heartland, Jiffy Lube's largest franchisee and operator of the Austin stores. "We've already seen the difference. Service centers that have completed the new look and guest care program are outperforming stores that have not undergone the transformation."

In fact, customers are responding to the new look and improvement in service so much so that nationally those Jiffy Lube locations that have undergone re-imaging and implemented Operational Excellence are experiencing on average 3.6 percent more vehicles per day.

The re-introduction to area Jiffy Lube stores, called "Unleashing a New Standard in Service," is a nod to the fact that Jiffy Lube is both going through a business change and wants to celebrate with the community by supporting the local Humane Society. The Jiffy Lube grand re-opening event included a ribbon-cutting ceremony with the dignitaries in attendance to re-dedicate the store as well as a one-day pet adoption area. Community members could adopt a dog or cat onsite and donate to the Humane Society during the event.

"As a nonprofit that is solely supported by the community, we are grateful for Jiffy Lube's exceptional effort to help the animals in our care," said Frances Jonon, Executive Director of the Austin Humane Society. "We hope everyone will participate in this call to action to help make a difference for the Austin Humane Society. A trip to take care of your car could make the difference in the life of an animal."

As customers stop by Austin Jiffy Lube locations during the next two weeks, they not only can support the Humane Society, but they can see improvements in the overall look, feel and personalized customer experience of the stores firsthand.

"Our guests depend on us to get it right and deliver a great experience," Ponton said. "We understand that times are tough for many people in the area. Their cars are important to them, and they want to get the best experience and value for their dollar."

About Heartland Automotive Services Inc.

The American quick lube industry provides more than 100 million oil changes every year from more than 10,000 standalone locations. Within this industry, there is one dynamic growing company that stands out from the rest – Heartland Automotive Services, dba Jiffy Lube, the largest franchisee of quick lube retail service stores in the country. Operating 400 Jiffy Lube locations from coast to coast and serving nearly 5 million guests each year with more than 3,500 professional teammates, Heartland strives to provide a WOW experience for every valued guest on every visit.

Specialized in: Austin Jiffy Lube - Stores - Calling All Cars
Print press release      Bookmark this page
Related Press releases 
Pedal-operated electric motorcycle: World première of the new eROCKIT (Popularity: ): Hennigsdorf, Berlin (abc-directory) June 25, 2019 - Flurry of flashlights and prominent guests at "TheDrivery" in Berlin, Germany! Last week the launch of the eROCKIT 2019 Series was celebrated with celebrities, press, partners and clients. The unique pedal-operated electric motorcycle is synonymous with gigantic acceleration, 100% riding fun and 0 emissions. The evening's VIP guests were greatly impressed by the prize-winning design and the charisma of the eROCKIT in the world ...
Redesigned 2019 Toyota RAV4 Arrives at Hansel Auto Group (Popularity: ): SANTA ROSA, Calif. - December 31, 2018 -- Area SUV shoppers can now test drive the new 2019 Toyota RAV4 at Hansel Auto Group. The sporty new model is fresh from a complete redesign for 2019 and features a variety of updates, including a new Dynamic Force 2.5-liter four-cylinder engine.Every detail of the 2019 RAV4 has been redesigned and the SUV features an upscale cabin with more standard entertainment and ...
Trucks Plus USA Announces 2015 Dodge JOURNEY SE SPORT UTILITY 4D (Popularity: ): Yakima, Washington ( press.abc-directory.com ) November 2, 2018 - Trucks Plus USA is the only Eastern Washington dealer with Nationally Certified Pre-Owned vehicles. It is the premier destination for powerful trucks in the Union Gap, WA area. They have everything from fully customized used trucks in Yakima WA to the SUVs, including this 2015 Dodge Journey.When asked about their service, the spokesperson replied "As one of the leading Yakima SUV ...
Altia and Cypress Deliver ISO 26262-Compliant HMI Graphics and Storage Solutions for Automotive Displays (Popularity: ): COLORADO SPRINGS, Colo. - November 02, 2018 -- Altia and Cypress Semiconductor Corp. have collaborated on a new automotive instrument cluster graphics solution that delivers functional safety. Altia and Cypress will demonstrate the instrument cluster at the 2018 Electronica trade show from Tuesday, November 13 to Friday, November 16 in Munich. The demo brings together key functional safety technologies from Altia and Cypress which provide a complete, ISO 26262-compliant development ...
Harley Davidson Roma Is Proud To Announce The Opening Of Our Site (Popularity: ): 09-02-2018 - press.abc-directory.com -- Harley Davidson is one of the most recognizable motorcycle brands in the world. It is a brand that is associated with speed, quality, precision, and fine appearance. Harley Davidson Roma and Harley Davidson Usato Garantito offer the people of these areas the latest models to hit the market.Harley Davidson is the first name in style and high performance when it comes to motorcycles. You may intend ...

Related Business 
What's Wrong at Jiffy Lube? (Popularity: ): Vehicle inspector at Dallas, Texas, location did not follow regulations when performing vehicle inspection, leading to investigation by Department of Public Safety. Links to dozens of other webpages reporting issues with Jiffy Lube.
World Class Catering (Popularity: ): Grand openings – Miznerproduction.com offers huge selection of outdoor amusements and entertainments like company picnics, grand openings, corporate and fund-raising events etc. Contact today for more.
Calling Cards Japan (Popularity: ): International calling cards for two way calls from Japan to Japan at competitive rates. Order to get your own recharageable calling card with free shipping. If you make an international call within longer than 40 minutes a month, After you pay first 5,000 yen, you are better choice for each Calling Card.
All About The Formula One Grand Prix (Popularity: ): All Formula 1 Grand Prix: Information, results, tickets. Seasons and circuits. Drivers and teams standing. Books and posters on the Formula 1. Grand Prix Formula 1 racing cars are cars that compete on closed usually permanent but may take place in the city as is the case for the Monaco Grand Prix.
Town & Country Humane Society (Popularity: ): No-kill humane society in Omaha. Wish list, volunteer needs, how to re-home a pet, photographs of available pets including those with special needs, and information on their events.
Champaign County Humane Society (Popularity: ): County humane society based in Urbana. Information on hours of operation, adoptions, services and contacts are provided.
Washington Humane Society (Popularity: ): At the Washington Humane Society, stray, outcast and abused animals get a second chance. No call for help goes unanswered and no animal is turned away.
Austin Works (Popularity: ): 1947-1952 Austin of England Motor Cars. Primary focus is Austin A40 models.
P.E.I. Humane Society (Popularity: ): Organization which promotes and provides humane treatment for animals; based in Charlottetown. Site includes information about the society's programs and services, fact sheets, press releases, and photos of available animals.
Big Bear Stores (Popularity: ): Supermarket retail company history, employment openings, weekly specials, and store finder for the more than 70 grocery stores in Ohio and West Virginia.