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           22 January, 2021

Category:  Press » Shopping


Customer Input Gains Momentum on www.jtv.com

         Views: 2531
2008-04-24 07:49:40     
Jewelry Television

http://www.jtv.com, consecutively ranked one of the leading web sites for jewelry and gemstones in the world, says that online shoppers are increasingly relying on its rating and review system when making purchasing decisions. http://www.jtv.com shoppers have logged more than 100,000 ratings and reviews in the past 10 months substantiating that product ratings and reviews encourage customers to connect with each other by sharing feedback, experiences and recommendations on http://www.jtv.com's 30,000 plus online products.

"Ratings and reviews definitely influence consumer behavior and have helped integrate consumer input into our merchandising and marketing strategies," said James Thome, Senior Vice President, E-Commerce with Jewelry Television(R). "We are leveraging ratings and reviews within other departments ensuring that the consumer's voice is heard. Our customers are now directly influencing new styles and trends, quality control and programming elements on the networks 24/7 broadcast such as 'top of the hour' specials."

http://www.jtv.com's ratings and reviews functionality has delivered immediate positive impact on customer satisfaction and retention. Customized rating dimensions such as "product met expectations" or "purchased as a gift" are very helpful for customers. QUOTE FROM TOP REVIEWER? Or example review?

"We strive to provide a fully integrated consumer experience whether shopping on http://www.jtv.com or from the broadcast" said Thome. "Ratings and reviews have become a key tool in our efforts to be the number one online destination for fine jewelry and gemstones. Most importantly, the ratings and reviews program enables us to give customers more of what they want," he said.

About http://www.jtv.com

http://www.jtv.com is 5th largest destination for fine jewelry and gemstones on the Internet according to Internet Retailer. The parent company, Jewelry Television (R) is a broadcast network airing live programming 24 hours a day, 7 days a week. The network is the 11th largest fine jewelry retailer in the United States and is distributed to 68 million full-time households.

http://www.jtv.com offers more than 30,000 products for sale with over 20,000 product videos. The site has served over 1.7 million customers and growing. http://www.jtv.com offers live streaming video of Jewelry Television's programming, fast-paced auctions and access to more loose gemstones than any other retailer. http://www.jtv.com has also been ranked a "Hot 100 Best Retail Web Site," according to Internet Retailer.

Specialized in: Jewelry Television - Acntv - Jtv - Acn Tv - Jewelry Tv
URL: http://www.jewelrytelevision.com
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