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           26 November, 2020

Category:  Press » Entertainment


Tickets.com Announces Partnership With Kingston Regional Sports & Entertainment Centre to Provide Event-Ticketing Services.

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2008-01-22 01:19:54     

The Kingston Regional Sports & Entertainment Centre, Kingston's newest entertainment venue, announced a partnership with Tickets.com Inc. today that will see an industry leader provide the ticket distribution engine for all Centre events, including Kingston Frontenacs games. The Centre will make tickets available through a variety of channels including its website, http://www.kingstonrsec.com, the telephone, and eventually an on-site ticket office.

With Tickets.com's Tickets@Home(R) feature, guests of the Centre will have the ability to buy and print live tickets at their home or office. They can then present the tickets at the door for entry via a barcode scanner. Although the technology is new for a Kingston venue, it has been in practice for some time in big-league arenas.

"Online sales now comprise over 70% of the live event industry's total ticket sales," says Neil Shorthouse of Arcturus SMG, a venue management company. "Tickets.com is the first ticketing company to deliver tickets to mobile phones with their Tickets@Phone(TM) service in the United States via Multimedia Message Service (MMS). Although the technology is not yet available in Canada, the potential capability illustrates one of the many reasons why Tickets.com is a great partner. We believe that the ticket delivery channels and methods offered by Tickets.com will significantly contribute to our ability to provide an exceptional customer experience."

"We are excited that the Kingston Centre has decided to partner with Tickets.com. We are very pleased with the opportunity to assist the Centre in their commitment to making their patrons' experience an outstanding one," says Brian Roberts, vice president of sales, Tickets.com.

Tickets.com has set up a dedicated phone number for Kingston RSEC events -- 877-KLIVE99 (or 877-554-8399) -- that will enable ticket purchasers throughout Canada and the United States to purchase tickets toll free.

"Tickets.com also has an established network of outlets in Upstate New York including Price Chopper stores in Watertown and Ogdensburg. This gives us important exposure on the south side of the border," says Shorthouse. Additional local outlets are in the process of being established. "We have been operating on a very aggressive implementation schedule to make some of our event tickets quickly available."

About Tickets.com

Tickets.com, a subsidiary of MLB Advanced Media, LP, the interactive media and Internet company of Major League Baseball, is a premier event ticketing solutions and services provider for thousands of top worldwide entertainment and sports venues. Headquartered in Costa Mesa, California, the company has regional hub offices in Concord, Calif., Syracuse, N.Y., Meriden, Conn. and Madison, Wis. Tickets.com also has international offices in Australia and the United Kingdom which provide sales, support, and technical services, and additional ticket sales offices in the Netherlands, Germany, Italy, Hong Kong and Singapore.


Michael Martinez
Telephone: 714-327-5625

About the Kingston Regional Sports & Entertainment Centre

The Kingston Regional Sports & Entertainment Centre is a 5,300-seat spectator arena currently under construction in the heart of downtown Kingston. The $46.1 million facility is owned by the City of Kingston and will be operated by industry leader Arcturus SMG Canada. The Centre will be the new home to the Kingston Frontenacs OHL Junior A hockey franchise. The Centre will open February 22, 2008.


Neil Shorthouse
Telephone: 613-449-3906

About Arcturus SMG Canada

Created in response to the demand for professionally managed public assembly facilities, Arcturus SMG Canada is a partnership between Arcturus Realty Corporation of Toronto and SMG of Philadelphia. The partnership, the largest in the industry, brings professional private management of first-class public facilities, including 75 arenas, 8 stadiums, 43 performing arts centres, 58 convention centres and 14 other recreational facilities. In the past year, SMG managed facilities grossed in excess of $1 billion, and hosted nearly 9,000 events, attracting more than 45 million patrons.


Specialized in: Kingston - Sports
URL: http://www.tickets.com
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