PhoneAndPhone.com Selects BancTec for Business Process Outsourcing Solution |
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By: BancTec Posted: 2009-09-15 01:07:35 |
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BancTec, a global provider of advanced, high-volume, document and payment processing solutions and services, recently signed a major business process outsourcing (BPO) agreement with the market leader in Internet mobile telephone services in France, PhoneAndPhone.com.
Under the three-year contract, BancTec France will process hundreds of orders per day for PhoneAndPhone.com--from receipt to account initiation contracts with various operators in the market--as well as manage its incoming customer mail. All customer and contract data will be entered directly by BancTec into PhoneAndPhone.com's sales management information system. In addition to same-day shipment of all orders received before 3:00 p.m., BancTec France will also provide a special logistics site for products such as cell phones, SIM cards and various accessories. This service will include the picking, preparation and shipment of hundreds of thousands of orders received each year. "We are thrilled to be signing this contract with BancTec France," announces Christophe Lemee, Associate General Manager of PhoneAndPhone.com. "BancTec's responsiveness and the fact that its solutions and services are perfectly suited to our needs were the determining factors in our decision. PhoneAndPhone.com is currently experiencing fantastic growth and we are convinced that BancTec will be able to keep up with our growing demand." "This contract is yet another confirmation of our strategic commitment to offering high value-added services in addition to our range of solutions," adds Murielle Leisner, Director of Sales at BancTec France. "Our recent acquisition of Privatgirot in Sweden and this new BPO service contract with PhoneAndPhone in France have made BancTec a key BPO provider in Europe, and we are proud to enable our clients to refocus their attention on their core business and customer relations." About BancTec BancTec helps clients around the world simplify the process of managing their information. Founded in 1972, the company provides a wide range of solutions for automating complex, high-volume and data-intensive business processes for clients in the financial services, healthcare, manufacturing, government, services and utilities industries. BancTec's offerings include business solutions, business process outsourcing, and infrastructure services. With headquarters in Dallas, BancTec serves clients in 50 countries. For more information on how BancTec can help you optimize information management, visit website or call 1-800-BANCTEC. Forward-Looking Statements All statements in this press release that do not directly and exclusively relate to historical facts are "forward-looking statements" describing BancTec's objectives, targets, plans, strategies, costs, anticipated capital expenditures and expected cost savings. These statements represent BancTec's intentions, plans, expectations and beliefs, and are subject to risks, uncertainties and other factors, many of which are outside the Company's control. These factors could cause actual results to differ materially from such forward-looking statements. For a written description of these factors, see the section titled "Risk Factors" in the Company's Registration Statement on Form S-1, as amended, initially filed with the Securities and Exchange Commission on August 8, 2007. The Company disclaims any intention or obligation to update these forward-looking statements whether as a result of subsequent events or otherwise except as required by law. |
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