Home Add to Favorite Contact Submit  
           19 August, 2018


    
Category:  Press » Technology

 

Hodusoft Proudly Announce UNICEF has Opted For Their HoduCC Call Center Solution

Popularity:
         Views: 173
2018-05-28 10:51:33     
Hodusoft

Hodusoft, a division of Ecosmob, a global VoIP technologies leader, proudly announced that UNICEF have opted to put in place Hodusoft’s HoduCC contact center software for use in Afghanistan, primarily for their polio campaign for children in that country.

UNICEF operates in 190 countries to protect rights of children and to improve their lives. Communication with field operatives and with people as a whole is tough in Afghanistan that has a mountainous terrain and weak infrastructure. UNICEF were looking for the right contact center solution that would help meet the challenges and enable smooth communication, even by people who use simple feature phones. UNICEF did examine various possibilities from different vendors but ultimately decided to settle on Hodusoft’s HoduCC solution as the best option in terms of cost, features, performance and support.

A beaming VP of the company said with obvious pride that Hodusoft’s selection by UNICEF is a pointer to the fact that the company has leveraged the best features of open source technologies and proved to be a thought leader by incorporating such advanced features like WebRTC and dynamic IVR with AI enabled automatic call distribution and real time analytics as well as reporting. “We were up against globally established brand names but we still won the contract because we offered the best in class, affordably priced solution with guaranteed support.”

That UNICEF, primarily a global humanitarian organization has chosen a contact center solution paves the way for other similar organizations to use such solutions in an innovative way. For instance, Hodusoft CC has full mobile integration, a necessary feature in countries like Afghanist and where landlines or other means of communication are challenging.

Before UNICEF tilted in favor of Hodusoft, quite a lot of extended negotiation was involved. “We believe that our high responsiveness at all stages, our willingness to go out of the way to explain features of our package and demonstrate use scenarios as well as novel implementations, impressed officials of UNICEF,” said the VP of the company. The company promised full support ranging from implementation to training of key personnel in offices as well as configuration and support backed by maintenance. “We have agreed to depute a team to Afghanistan to stay there and do all that is necessary to make Hodusoft CC central to UNICEF’s Afghanistan communication operations. We believe our software will help UNICEF better serve the children of Afghanistan even in the remotest areas and deliver urgent care when necessary,” he added.

Polio can be crippling and HodusoftCC will help UNICEF reach out to newborns and postnatal children by keeping track of them and by helping field operatives stay in touch with headquarters as well as location based hospitals and health care centres. Hodusoft is proud of being associated with UNICEF in a humanitarian venture.

Specialized in: Contact Center Software
Print press release      Bookmark this page
Related Press releases 
AnkhLabs GmbH Announces Blockchain-Based Immortality Platform Initial Coin Offering (ICO) (Popularity: ): Munchen, Bavaria ( press.abc-directory.com ) July 17, 2018 - The platform, BeANKH, melds artificial intelligence, big data and blockchain technology to add create your own DIGITAL YOU to bring you to digital immortality, allowing users to preserve and share their essential traits and personality long after their physical death. The technology replicates human thinking algorithms, decision-making patterns, and psycho-emotional attitudes to model behavior that seemingly extends the life and actions ...
Shenzhen Eelink Communication Technology Co., Ltd. Now Launches 4G GPS Vehicle Tracking Device (Popularity: ): Shenzhen, Guangdong ( press.abc-directory.com ) June 12, 2018 - Shenzhen Eelink Communication Technology Co., Ltd. is an experienced and highly acclaimed company that produces and sells communication terminal products. They currently manufacture a massive quantity of GPS personal tracker, GPS vehicle tracker, GPS tracking system and GPS Tracker OEM products.When asked about their newly invented product, "Our innovative products and solutions are developed with the best industry standards to suit ...
Future Electronics Announces Free Workshops for New Avalanche Board with Microsemi PolarFire FPGA (Popularity: ): Pointe Claire, Quebec ( press.abc-directory.com ) March 26, 2018 - Future Electronics, a global leading distributor of electronic components, has announced a series of free hands-on workshops across North America in Q1 2018 for the new Avalanche board part# AVMPF300TS-01featuring a Microsemi PolarFireâ„¢ non-volatile field programmable gate array (FPGA) with 300,000 logic elements (LEs).With the Avalanche board, Future Electronics has lowered the barriers for designers to access the lowest power, ...
Future Electronics Announces Global Distribution Agreement with CviLux (Popularity: ): Pointe Claire, Quebec ( press.abc-directory.com ) December 10, 2017 - Future Electronics, a global leading distributor of electronic components, has announced a new worldwide distribution agreement with CviLux.Founded in 1990, CviLux is dedicated to manufacturing and selling connectors, flat flexible cables, and wire harnesses. Their products are mainly for the consumer electronics, computers, communication and electro-optical industries. CviLux is headquartered in Tamsui, Taipei and operates 7 manufacturing plants.CviLux's broad line ...
Future Electronics Inks Global Distribution Agreement with BrightVolt (Popularity: ): Pointe Claire, Quebec (abc-directory) October 11, 2017 - Future Electronics, a global leading distributor of electronic components, recently announced a new global distribution agreement with BrightVolt, the world's leader in the design, development and scale manufacturing of safe, ultra-thin film batteries.BrightVolt has a patented Lithium Polymer design that allows their batteries to be the thinnest and most flexible, while simultaneously maintaining the highest energy density to power a wide variety ...


Related Business 
Hosted Call Center Software (Popularity: ): Virtual Call Center is a hosted call center technology which can help to increase your call center’s profit in a flexible and easy way. The Virtual Call Center’s multipart programme is a solution for inbound and outbound call centers. Virtual Call Center programme can be used for telesales, poll, dept management, customer satisfaction survey, telephone customer support. There is a separate interface for the supervisors and for the agents. We ...
ARC Pointe Call Center Solutions (Popularity: ): ARC Pointe Call Center Solutions, a leader in global business process outsourcing (BPO). We offer you our expertise in managing diverse inbound call center and outbound call center programs as a solution to your customer care needs. Our call center services help you reduce your operational costs and still give you the quality standards and results you need to meet your overall goals.
Contact center solution - Contaque, the complete call center solution (Popularity: ): CONTAQUE™ is just the right place for all your needs pertaining to call center software solutions through predictive dialing.
Call Centers India Inc. (Popularity: ): At Call Center India, we like problems. Because we love Solutions! Each problem gives us an opportunity to search for the perfect customized solutions for our clients. Our clients have crowned Call Center India as the most trusted offshore vendor for IT and ITES. As we provide them with not just with impeccable services, but also customize our solution with an understanding of customer dynamics. We combine our expertise in ...
Vocalcom, Inc. (Popularity: ): Vocalcom is a virtual call center and customer contact technology platform with a complete solution for all telemarketing needs. It provides reliable and cost effective solutions for all customer contact needs. As a leading cloud based call center solution, Vocalcom also has highly advanced and robust data reporting and analysis tools.
Call Center In India (Popularity: ): Call Center India- Go4Callcenter offers inbound-outbound call center service to our clients. Call Centre India can be contacted for the best call center telemarketing services across the world at the reasonable price.
BPO Infoline (Popularity: ): BPO Infoline is an online BPO resource providing latest information on business process outsourcing (BPO), telemarketing call center, customer support call center, inbound & outbound call center, call center equipment, call center software and more.
Tel-Us Call Center (Popularity: ): At Tel-Us Call Center, we’ve been offering professional call center and answering services for over 30 years. Enjoy the freedom of hiring a professional call center to take your customer service calls 24 hours a day, 7 days a week. You won’t need any special equipment—just use call forwarding with your phone company and we’ll see to the rest.
Call Center Jobs (Popularity: ): CallCenterCrossing.com – find Call Center Jobs, Call Center Manager Jobs, Telemarketing Jobs, and Virtual Call Center Vacancies with various Call Center career listings. CallCenterCrossing is the first job consolidation service in the employment industry to seek to include every job that exists and not charge employers to post jobs on its site.
Outsource Call Center Services (Popularity: ): Call Centers Operations (CCO) is a CISCO based International Call Center headquartered in Seattle, WA. We deliver services out of a spacious contact center with the most reliable computing and communication solutions. Call Centers Operations (CCO) provides proven scalable Customer Contact, Inbound/Outbound call center services, Call Center Outsourcing and Back Office processing solutions that save corporations up to 30-40% of their current costs.