John Mullen Promoted to Oversee DHL Express Globally

DHL, the world’s leading express delivery and logistics company, today announced that Hans Hickler will succeed John Mullen as Chief Executive Officer for DHL Express in the United States.

"Given the excellent developments in our U.S. business and operations over the last year, and the presence of a strong management team, I am pleased to ask Hans to succeed me as CEO for the U.S.," said John Mullen, Chief Executive Officer, DHL Express, and Member of the Deutsche Post World Net (DPWN) Board of Management. "Hans’ skills, his experience, and his in-depth knowledge of the industry make him the ideal candidate to lead our U.S. business and even further develop DHL’s U.S. presence."

On September 22, Deutsche Post World Net, DHL’s parent company, announced that its DHL Express business will be led globally by John Mullen. In this new global position, all DHL Express regional CEOs will report to Mullen, including Hickler. "John has built a very strong organization in the U.S., and I am honored to have the opportunity to continue in his footsteps and lead DHL’s U.S. business forward with the same passion and focus," said Hans Hickler, Chief Executive Officer, DHL Express USA.

Hickler joined DHL Express in 2004, when he was appointed Executive Vice President of Strategy and Business Implementation in the United States. In this role, Hickler has been responsible for the development and implementation of DHL’s U.S. business strategy, in addition to overseeing the company’s Customer Experience Initiative, which is focused on ensuring a superior customer experience across all customer touch points.

Prior to joining DHL, Hickler spent more than two decades in the transportation industry with the NOL Group and its subsidiaries APL and APL Logistics. In his last appointment, Hickler served as Chief Executive Officer of APL Logistics.

About DHL At DHL, Customer Service is back in shipping. Our mission is to provide the most flexible, personable and enjoyable experience in the shipping industry for our customers.

DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source. DHL offers expertise in express, air and ocean freight, overland transport, and contract logistic solutions as well as international mail services, combined with worldwide coverage and an in-depth understanding of local markets. DHL’s international network links more than 220 countries and territories worldwide with over 285,000 employees dedicated to providing fast and reliable services that exceed customers’ expectations.