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Category:
Press » Legal
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Clutch Group Ranked Number One in 2008 Black Book of Outsourcing
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Popularity: 
Views: 2229
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2008-06-25 03:36:23
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Clutch Group
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Clutch Group, a global provider of legal support services, was rated the top Legal Process Outsourcing (LPO) company worldwide in the 2008 Black Book Top Vendors survey conducted by the Brown-Wilson Group, an outsourcing consultant firm and publisher of the Black Book. In addition to its overall number one ranking, Clutch Group was named top vendor in the categories of discovery and litigation support, legal analytics and due diligence in the 2008 publication.
One thousand two hundred eighty-two global outsourcing customers participated in ranking the 80 LPOs competing in the survey.
The annual Brown-Wilson outsourcing survey is the profession's most extensive and representative study of outsourcing vendors. Data is collected for the Black Book in a three-step process covering 26 leadership and management performance areas, with ratings based on 18 operational performance and 20 consultative excellence indicators.
"Being rated the world's top LPO in the Black Book is a tremendous honor," said Clutch Group C.E.O. Abhi Shah. "Our mission is to streamline operations, cut costs, and enhance profitability for our client base. This ranking is evidence that we have answered our clients' mandate without compromising quality," said Shah.
The Black Book survey analyzed 300 contracts held by 1200 of the top- spending law firms, investment banks, capital market, and conglomerate corporations globally. Findings revealed that the most important customer satisfaction key performance indicators were client relationship, cultural fit, and trust, as well as IT sophistication. The survey also evaluated companies on performance in document review, contract management, commercial real estate services, compliance, and legal research services.
About Clutch Group
Clutch Group is a global provider of legal support services with expertise in cost-effective litigation document review, end-to-end contract management, legal research, commercial lease abstraction, and compliance services. The Company offers focused legal services to Fortune 500 clients and leading global law firms. Clutch Group's workforce numbers more than 300 attorneys and paralegals across the United States and India. The Company is led by a team with demonstrated legal Clutch Group expertise, unparalleled domestic and offshore outsourcing experience, and superior law firm management skills. Please visit us at http://www.clutchgroup.com
For more information, please contact Derede McAlpin, Esq. at (202) 973-1314
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Clutch Group
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Black Book
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Outsourcing
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http://www.clutchgroup.com
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